Associate Story: Chelsea Biondolillo

Chealsea B, PTT

Pinnacle Transplant Technologies was the perfect fit for Chelsea Biondolillo. It was that rare professional opportunity that allowed her to combine her passion for writing with her commitment to helping people. And with a background in technical communication and project management, she quickly excelled in her role as Regulatory Affairs Analyst.

Each day, Chelsea reviews policies and procedures in use at PTT as well as investigations and formal memos for compliance to applicable regulations and standards. This means that she takes an active role in ensuring that the regenerative medicine company’s practices and products are both safe and effective. Her colleagues have also taken notice of her efforts.

“Chelsea routinely works with all departments to ensure they are using critical thinking to address investigations as well as any problems. She makes herself available to do this at all hours to meet the needs of the personnel requiring assistance. She has also developed and conducted several training programs to assist with this which has helped improve the quality of our investigations, and subsequently, the root cause analyses and corrective actions we take.”

Not only does she derive professional satisfaction from her ability to help others communicate more clearly, but she recognizes that the work itself serves an important purpose.

“While my job might be considered a ‘paper-pushing’ job, I know that the work I do ultimately helps people,” she said. “I help associates at Pinnacle to better communicate their proposals and experience, and I help ensure that our partners receive high quality grafts so that the recipients can enjoy a better quality of life.”

Chelsea continues to rack up accomplishments at Pinnacle too, having recently passed the Certified Professional Technical Communicator (CPTC) exam—administered by the Society for Technical Communicators. Furthermore, she was named PTT Associate of the Month for September.

Even more, she is excited to announce that her first full-length collection of essays, The Skinned Bird, will be published next June.

Congratulations on all your successes, Chelsea!

(Photo credit: Kerry McQuaid)